Shared WhatsApp inbox: your whole team, one number
Reply to messages as a team without mixing up chats, assign every conversation and never lose a customer to a late response.
No credit card · Setup in minutes · Connect your existing number
The problem with WhatsApp when your team grows
- One WhatsApp per person: nobody knows what the other replied
- Messages go unanswered when someone is busy or on holiday
- No way to see which conversations are pending
- When a customer talks to different agents, context is lost
- One shared number for the whole team, visible in real time
- Every chat has an assigned agent with clear responsibility
- Pending conversation panel accessible to everyone
- Complete customer history available to any agent
Everything you need to manage WhatsApp as a team
Conversation assignment by agent or team
Assign each chat to the right agent manually or automatically. It's always clear who is responsible for replying.
Statuses and filters to manage the message queue
Filter by pending, in progress or resolved. Your team works the queue without overlapping or losing conversations.
Internal notes to pass context without the customer seeing
Leave private notes in each conversation so the next agent understands the context before replying.
Start using the shared inbox in 3 steps
Connect your WhatsApp Business number
Link your current number via WhatsApp Cloud API. Your contacts keep writing to you the same way.
Invite your team and configure permissions
Add agents, assign roles and define who can see what. Done in minutes, no training needed.
Assign, reply and follow up from one inbox
Your entire WhatsApp operation in one place: message queue, assignments, statuses and reports.
Lo que dicen los equipos que ya usan Clientky
Resultados reales de equipos latinoamericanos
“Armé el equipo de atención de WhatsApp en una tarde. Antes tardábamos semanas en configurar algo así. El equipo se adaptó en el primer día.”
“Las automatizaciones nos ahorran 4 horas diarias de respuestas repetitivas. Ahora el equipo solo cierra lo que ya está caliente. Duplicamos la tasa de conversión.”
“Por fin podemos ver en tiempo real qué está atendiendo cada agente sin tener que preguntar. La supervisión pasó de ser un caos a ser un panel de 30 segundos.”
Why teams choose Clientky for shared WhatsApp
Start simple. Scale as you grow.
A plan for every stage of your operation. From the individual operator to the team with AI and priority support.
No card for Free. 14-day free trial for Starter.
How many monthly active contacts do you need?
Volume applies only to Growth and Advanced. Additional users are available on all paid plans.
Free
For the individual operator who wants to manage real conversations in an organized way.
No card required.
- 1 user
- Unlimited contacts
- WhatsApp, Instagram & Messenger
- Unified inbox
- Lifecycle & tags
Starter
For teams who want to collaborate, assign conversations and respond better together.
14-day free trial.
- 5 users included
- Shared multichannel inbox
- AI Assist in inbox
- Team roles
- Email support
Growth
To automate flows, measure results and scale operations with more channels and workspaces.
Billed monthly
- 10 users included
- Automations
- Advanced reports
- API & webhooks
Advanced
To operate with more autonomous AI, greater capacity and priority support.
Billed monthly
- Everything in Growth
- Unlimited workspaces
- Autonomous AI agents
- Priority support