Your business available 24/7 on WhatsApp. The agent responds. You decide when to step in.
Not a chatbot. An agent that operates as part of your team.
Answer queries, qualify leads, and schedule appointments automatically — while your team focuses on the conversations that really matter.
Agente WhatsApp
● Online · Meta Business Agent
Agente
Hi! Yes, I have slots today at 3pm and 5pm. Which do you prefer?Agente
Done! Appointment confirmed for 3:00pm ✓The complete cycle
This is what a conversation looks like with the WhatsApp Agent
The agent handles it. You step in when needed. Control is always yours.
Agent
Customer writes on WhatsApp
The agent receives the message automatically.
Agent
The agent responds in seconds
Using conversation context and workspace configuration.
Agent
Qualifies and identifies intent
Detects this is a lead interested in the premium service.
Your team
"I want to speak with someone"
The agent detects the request and offers to transfer control.
Your team
Your team takes control with one click
Sees the full conversation history with complete context.
Your team
Case resolved
The human agent closes the conversation.
Agent
Control returned to agent
Future interactions from this contact are handled by the agent again.
The complete cycle — automation where it adds up, human intervention where it matters.
How it works
Three steps to have your agent active
Connect your WhatsApp Business number
Link your Meta Business account to your Clientky workspace. No code, guided step by step.
The agent starts responding
Configure the tone, instructions, and escalation criteria. The agent handles from the first message.
You decide when to step in
Your team sees which conversations the agent handles and can take control at any time.
Handoff
You always have control
From the Clientky inbox, your team can take or return control of any conversation with one click.
María García
WhatsApp · hace 2 min
Take control
Your team takes the conversation. The agent stops.
Pass to Agent
The agent resumes the conversation automatically.
The complete history is visible to the team at all times.
Unified inbox
The agent and your team in the same place. Without switching tools.
All WhatsApp conversations — those handled by the agent and those handled by your team — in the same Clientky inbox.
- Full visibility of which conversations the agent is handling
- "Meta Agent" badge to identify which agent handled each conversation
- Complete contact history: conversations, lifecycle, tags
- No jumping between tools — everything in Clientky
Inbox · WhatsApp
María G.
Meta AgentNecesito turno para mañana
Juan P.
Meta Agent¿El precio incluye envío?
Ana R.
TúGracias por la atención!
Luis M.
Meta AgentQuiero hablar con alguien
Observability
Real-time metrics on your agent
Track WhatsApp Agent performance directly from Clientky.
—
Conversations
active today
—
Handoffs
last 7 days
—
Resolution
agent rate
Data appears when you activate the WhatsApp Agent in your workspace.
Differentiator
Meta gives you the engine. Clientky gives you the operation.
Meta Business Agent is the AI provider. Clientky is the layer where that AI operates alongside your team.
| Meta only | With Clientky | |
|---|---|---|
| AI responses on WhatsApp | ||
| Shared inbox for the team | ||
| Advanced AI → Human handoff | basic | |
| Observability and metrics | limited | |
| Unified conversation history | ||
| Conversational CRM | ||
| Automations and workflows | ||
| Multichannel operation |
The WhatsApp Agent uses Meta Business Agent as the AI provider. Clientky manages the complete operation.
Use cases
Which teams benefit most
Real outcomes — focused on results, not features.
Sales
Situation
Leads arrive at any hour. The team can't always respond. Many go unattended.
Result
Qualify leads automatically at 2am. Your team receives them ready to close.
Support
Situation
80% of queries are the same repeated questions. The team wastes time on routine tasks.
Result
The agent resolves the automatic stuff. People step in only when they add real value.
Scheduling
Situation
Customers want to book outside business hours and can't find how to do it.
Result
The customer schedules without waiting. The agent confirms, reminds, and reschedules.
Lead qualification
Situation
Without a process, each lead has a different experience. The best prospects don't always reach the team.
Result
Every lead goes through the same process. None get lost. The team acts on qualified ones.
Architecture
Two layers, one flow
Meta provides the AI engine. Clientky provides the complete operation layer.
Meta Business Agent — the engine
Clientky — the operation layer
WhatsApp messaging costs are billed by Meta directly according to their conversation pricing model. Clientky does not charge for agent messages — only for the platform plan.
Frequently asked questions
Included in all plans. Start today.
Your business available 24/7 on WhatsApp. Your team steps in when it matters.
Want to understand the full platform vision? See Agent Platform →